09/10/2024 – 09/11/2024
The program for 2024 is currently being planned.
The topics in 2023 were:
- What AI makes possible – How smart can artificial intelligence become in service
- Increasing the knowledge capital in the service desk from our own resource
- Digital workplace and digital (self-)services for employees
- Outsourcing of IT services – How does this work without loss of control?
- Mastering the service desk in the digitalization craze through clever team leadership and sustainable stress management
More at: https://www.imh.at/veranstaltungen/seminar/service-desk-konferenz
