Success through service orientation

PAAN Group Consulting – your partner for realizing your service strategies

We support our customers in the transformation to an all-round service-driven and customer-oriented IT organization.

Founded in Dublin, Ireland in 2010, PAAN-Group Consulting was re-established in 2014 and is now headquartered in Berlin, Germany.


We offer industry- and technology independent consulting in business and IT services with a focus on Enterprise & IT Service Management (ESM & ITSM).


We accompany our customers on the path to a completely service-oriented IT organization by pursuing a holistic and pragmatic approach, aiming to exceed the requirements of our customers with an approach to sustainability and scalability.

PAAN-Group Consulting among the TOP 10
ITSM consulting firms

according to the latest study “Vendor Selection Matrix”™
– ITIL process and optimization consulting in Germany”

With successfully completed projects worldwide, our customer base is continuously increasing every consecutive year.

Repeated customer inquiries and a strong customer return rate prove our commitment when it comes to success and customer satisfaction.

We deliver projects within the agreed scope and budget and always demonstrate our expertise in supporting our customers.

Our network of experts is continuously growing, so that we remain flexible and can rely on experienced partners and individual consultants.

Our commitment

Our Partners

Strong competencies through a strong partner network!

The exchange of specialist knowledge and experts for the deployment in projects enables fruitful collaboration with our cooperation partners. 

We are always looking for new partners who offer expertise in the area of ESM & ITSM. Should you also be interested, then contact us or directly book a consultation.

Our memberships

As part of our various memberships in industry-specific associations, we create additional opportunities to expand our partner network and generate even more benefits for our customers.

Contact us today or directly book an appointment for a free service consultation.

Our service experts look forward to hearing from you.