Success through service orientation

PAAN Group Consulting – your partner for realizing your service strategies

We support our customers in the transformation to an all-round service-driven and customer-oriented IT organization.

PAAN-Group Consulting was founded in 2014 and is headquartered in Berlin, Germany.

We offer industry- and technology independent consulting in business and IT services with a focus on Enterprise & IT Service Management (ESM & ITSM).

We accompany our customers on the path to a completely service-oriented IT organization by pursuing a holistic and pragmatic approach, aiming to exceed the requirements of our customers with an approach to sustainability and scalability.

PAAN-Group Consulting among the TOP 10
ITSM consulting firms

according to the latest study “Vendor Selection Matrix”™
– ITIL process and optimization consulting in Germany”

With successfully completed projects worldwide, our customer base is continuously increasing every consecutive year.

Repeated customer inquiries and a strong customer return rate prove our commitment when it comes to success and customer satisfaction.

We deliver projects within the agreed scope and budget and always demonstrate our expertise in supporting our customers.

Our network of experts is continuously growing, so that we remain flexible and can rely on experienced partners and individual consultants.

Our commitment

Best practices & industry standards

We base our best practices on the development of leading industry standards and methodologies. Depending on the need, we use these to ensure that your approach remains as closely aligned with leading standards as possible. We also provide support in the full introduction of a standards-based framework.

Services-oriented

We firmly believe that one doesn’t always sell a product, but rather the adjacent services, creating the actual added value. We therefore always keep an eye on the services you would like to offer in your portfolio. The goal here remains to prepare you for potential future market challenges and growth opportunities.

Focus on customer satisfaction

We want to ensure that your business gets the most out of our services and are committed to meeting your expectations. We therefore draw attention to the organizational, procedural and technological aspects that can result from long-term changes to your business.

Quality as the fundamental building block

We have experience in implementing quality management systems (QMS) and preparing for internal and external audits. This has led to a “quality” thinking and ensures quality gates are in place to measure our results. In addition, we work with you to develop the necessary “mindsets” to establish quality-driven actions in your company.

Our Partners

R-S Group

R-S Group offers sound project and process management, as well as strategy consulting with strong core competencies for digital transformation.

CompuSafe AG

CompuSafe offers customized IT solutions and services ranging from consulting, operation of applications and data centers to solutions for legacy migration or IT carve-in/carve-outs.

BOC Group

BOC develops and markets holistic enterprise modeling software for effective and comprehensive business management for a digital age.

VOQUZ Labs

VOQUZ Labs offers development of intelligent software and system integration in the field of IT, as well as the implementation of complex IT projects and solutions in areas such as customer experience, future mobility, SAP solutions and IT security.

sonoxo

sonoxo provides consultation in the areas of IT migration, digitalization, IT security and data protection, as well as organizational and process consulting covering processes in combination with IT tools.

Eschuja

Eschuja specializes in digitalization in the areas of "tele-learning" and "digital learning". Mediation in solutions in digital educational projects and specific communication tasks in digital educational projects.

White Label Advisory

White Label Advisory offers selected project expertise and dedicated support in optimizing supplier relationships and spend.

ecosio

ecosio's offers comprehensive platform- and services-based solutions in the area of EDI & e-invoicing and offers one of the best and most flexible EDI solutions on the market: EDI-as-a-Service, carefree from the cloud.

Strong competencies through a strong partner network!

The exchange of specialist knowledge and experts for the deployment in projects enables fruitful collaboration with our cooperation partners.

We are always looking for new partners who offer expertise in the area of ESM & ITSM. Should you also be interested, then contact us or directly book a consultation.

Our memberships

As part of our various memberships in industry-specific associations, we create additional opportunities to expand our partner network and generate even more benefits for our customers.