About paan-group consulting

PAAN-Group Consulting was founded in 2014 and is headquartered in Berlin, Germany.

We are an Enterprise & IT Service Management (ESM & ITSM) consulting company with a focus on delivering service value for our clients. We do not merely consult but also execute the needed tasks in together with our clients.

We accompany our clients on the journey of becoming a fully service-oriented IT organization.

PAAN-Group Consulting takes on an end-to-end hands-on approach, encompassing all aspects needed to deliver according to our clients requirements. Where needed, we also help define these.

Our customers operate in various industries, making us industry & technology independent. We support IT organisations of all sizes, operating locally as much as globally within single-vendor and multi-vendor environments.

Paan-group amongst the top ten itsm consulting firms*

according to the “Vendor Selection Matrix”™ – ITIL Process and Optimization Consulting 2019 Germany by Research in Action

With assignments across the globe, our client base has been steadily growing each consecutive year.

Repeating customer inquiries and an increasing customer return rate prove our committment to customer satisfaction.

Projekts we manage are in scope and budget, showing our competencies in supporting our clients' initiatives.

Our network of experts continuously grows, allowing us to remain flexible and utilize highly experienced consultants.

Our partners

Our committment

We use best practice & industry standards

We lean our best practices on the leading industry standards and methodologies. Depending on the requirements, we draw back on these to ensure your endeavours are best matched with the available standards, unless of course it is your aim to implement a certain framework in its entirety.

We are service oriented

We firmly believe that one does not sell a product but rather the overarching services, as this approach brings about the actual value-add proposition. We therefore remain alert to the services you want to offer as part of your portfolio, aiming to prepare you for potential challenges and growth opportunities.

We focus on customer satisfaction

We want to make sure your company gets the most out of our services and fully commit to your satisfaction. We make you aware of the organisational, procedural and technological aspects you may face as a result of the changes a project may have introduced.

Quality is in every aspect of our work

We have experience in implementing Quality Management Systems (QMS) and preparing for internal and external audits. This induces the quality thinking you need to measure results. Additionally we identify and propagate the needed mindset with you in order to “live” your expected quality culture.