Insights
Welcome to our insights page for specialist articles and upcoming ESM & ITSM events. Discover trends, best practices and technologies and stay informed about upcoming webinars and conferences. Our carefully selected content supports IT experts, managers and selected industry enthusiasts alike.
IT & Service Management Events Calendar
We have compiled a calendar that provides an overview of events related to IT, Cloud, AI, and Enterprise & IT Service Management across various European regions. It helps you identify, compare, and plan for relevant conferences, expert forums, and community-driven events.
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Apr
Apr
Downloads
26 March 2026
We talk a lot about efficiency, automation, and rapid scale. When it comes to AI ROI, a reality check pays off.
16
Mar
Mar
Events
SAMS Congress: Europe's leading event for Software Asset Management (SAM), IT Asset Management (ITAM), SACM and FinOps. Around 500 experts from the DACH region discuss strategies for cost control, compliance and the efficient management of modern software and cloud assets.
News
04 March 2026
ITIL 5 is here! Need an insight into the ITIL certification jungle with a clear path forward? Find out more.
News
25 February 2026
Uncertainty surrounds the countless ESM/ITSM tools on the market... and now they also include AI capabilities. A vendor-neutral approach brings clarity.
News
16 February 2026
A continuous frequently asked question — yet one that is often explained from only one perspective. We will take a broader view and look beyond the ITIL framework.
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