Paan-group service overview
PAAN-Group Services are comprised of four main pillars covering solutions for a broad spectrum of IT and Enterprise Service Management challenges faced by many organisations today. The aim is to combine and draw from the most relevant topics in order to create a service constellation that produce sustainable and scalable solutions for our clients.
Enterprise & IT Service Management
Our Enterprise & IT Service Management consultation provides you with a holistic perspective regarding Service Management. We focus on the work at hand, delivering as defined however, also assess your situation and propose a scalable implementation approach where ever possible in order to accommodate for future growth.
IT and Service Strategy

Frameworks & transparency
Compliance & strategy planing
Definition & strategy execution
Performance & feedback
Service Portfolio and Catalogue
Service strategy alignment
Service portfolio & offerings
Service structures & mapping
Service requests & fulfillment

ITSM Purchasing and Bidding

Strategic purchasing decisions
Process compliance
Requirements gathering
Assessment & evaluation
Federated Data Management
Enterprise service architecture
Data dependency framework
Process to data mapping
Data maintenance & automation

System Implementation

Tool evaluation & implementation
Project planing & execution
Contractual reviews & negotiations
Organisational readiness
SIAM and Supplier Management
SIAM framework
Supplier governance model
ITOM & ITSM integration
Performance & optimization

Turn your story into an ITSM success story:
We have helped many of our clients determine the best approach to implementing and improving their ESM and ITSM practices. This included the above listed ESM and ITSM consulting considerations.