We’re attending: Leader Insights Forum 2026 in Berlin
We’re attending: Leader Insights Forum 2026 in Berlin
We’re attending: Leader Insights Forum 2026 in Berlin On April 28–29, thought leaders in CX and digital services will gather for the Leader Insights Forum 2026 in Berlin. We at PAAN‑Group Consulting will be on site—to help shape and make tangible future topics such as AI, service excellence, and scalable ITSM/ESM models.
Why this event matters
Exclusive exchange with decision-makers across industries Focus on measurable impact through AI and human expertise Debates, best practices, and live demos—close to execution Guiding question: How do we orchestrate expertise, AI, and strategy to reach the next evolutionary stage of service organizations?
Our focus on site ITSM/ESM, service and process design
From target vision to operational anchoring Data quality & AI: reliable data as the engine for automation and customer experience Governance & strategy operationalization: effective guardrails instead of a paper strategy Tool-agnostic consulting: put service value at the center, not the product.
Meet us in Berlin 28.04. – Kick-off & networking (incl. Hotel Adlon Kempinski) 29.04. – Plenary and deep-dive sessions (AXICA Congress Center, Pariser Platz) Would you like to talk about measured AI adoption, ITSM maturity uplift, or “Service-by-Design”? We bring proven approaches and pragmatic roadmaps.
Schedule a meeting slot with our team during the forum — we look forward to the exchange. Send us your preferred time or register directly with the organizer to confirm an on-site appointment.
