CCW Congress: Professional exchange on innovative customer dialogue
From February 23–26, we’ll be at CCW in Berlin. This hub for innovative customer dialogue will showcase how Agentic AI, intelligent orchestration, and data sovereignty are redefining CX.
We’ll be there to share our insights, learn, and expand our network of experts and partners—focusing on high-quality discussions and concrete use cases.
CX and IT leaders often face a balancing act: delivering fast, consistent service across all channels while remaining empathetic, secure, and EU-compliant. Agentic AI is ready for widespread adoption, but it’s only effective with clear guardrails, data quality, and integrated processes.
CCW provides guidance in this area—and a space to connect practical experience with strategy, perfectly aligned with our AIMS as a Service solution.
Here’s how we’ll bring added value to your conversations at CCW:
We look forward to an interesting exchange of ideas and discussions regarding many new challenges and solutions. Contact us to schedule a meeting time.
We’ll be there to share our insights, learn, and expand our network of experts and partners—focusing on high-quality discussions and concrete use cases.
CX and IT leaders often face a balancing act: delivering fast, consistent service across all channels while remaining empathetic, secure, and EU-compliant. Agentic AI is ready for widespread adoption, but it’s only effective with clear guardrails, data quality, and integrated processes.
CCW provides guidance in this area—and a space to connect practical experience with strategy, perfectly aligned with our AIMS as a Service solution.
Here’s how we’ll bring added value to your conversations at CCW:
- Product-independent view of CX/ITSM architectures and orchestration
- Service design instead of tool-centric thinking: End-to-end, measurable, and sustainable
- Guardrails for Agentic AI: Governance, data quality, compliance
- Practical playbooks: From pilot to scalable operation
- Practical application: What does it look like in practice?
We look forward to an interesting exchange of ideas and discussions regarding many new challenges and solutions. Contact us to schedule a meeting time.
